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Payment Terms for Textile Exports

At ORTUS International, we are committed to providing a seamless and reliable transaction experience for our clients. As a trusted textile trading company, our payment terms are designed to ensure transparency and security while accommodating the needs of both parties. Given our role as traders, requiring advance payments is essential to facilitate efficient and timely procurement of goods. Below are our detailed payment terms:

Payment Structure

  1. Advance Payment (60%):
    • To initiate your order, we require a 60% non-refundable deposit of the total invoice value. This advance payment secures the necessary resources and guarantees the commencement of your order. It is crucial for us to receive this payment promptly to lock in the goods from our suppliers and start the procurement process without delays.
  2. Final Payment (40%):
    • The remaining 40% of the invoice amount is due before the shipment of the goods. This balance payment ensures that the goods are prepared and ready for dispatch once all pre-shipment inspections, if any, are completed. The final payment must be cleared to avoid any postponement in the shipping schedule.

Accepted Payment Method

  • Wire Transfer:
    • We accept payments through wire transfer, a secure and expedient method that supports direct transactions. Our bank details will be provided upon order confirmation. It is important that all related transfer fees are borne by the buyer to ensure the full invoice amount is credited to our account.
    • For ease of processing and tracking, please include your order number as a reference in all wire transfer payments.

Key Terms and Conditions

  • Order Initiation:
    • Orders are only confirmed and processed after the 60% advance payment is received and verified. This policy helps us streamline our operations and secure the necessary materials without delay.
  • Shipping and Documentation:
    • Upon receipt of the full payment, we will arrange for the shipment of goods. You will be provided with all necessary shipping documentation to facilitate customs clearance and ensure a smooth delivery process at your end.
  • Currency and Charges:
    • Payments should be made in [specify currency, e.g., USD, EUR, INR]. Any fees associated with currency conversion or bank charges are the buyer’s responsibility, ensuring the exact invoice amount is credited to us.
  • Cancellation and Refunds:
    • Non-Refundable Advance Payment: The 60% advance payment is non-refundable. Once paid, it cannot be returned under any circumstances. This is because the funds are immediately utilized to secure and allocate resources for your order, including procuring goods from our suppliers.
    • Cancellation Policy: If you need to cancel the order after confirmation, such cancellations will be governed by our cancellation policy. This policy outlines the permissible conditions and any potential fees associated with canceling the order. Detailed information about the cancellation policy is available upon request and typically covers aspects such as the time frame for cancellations, applicable penalties, and the formal process required to initiate a cancellation.
    • Refunds: Refunds, where applicable, will be processed according to the agreed terms and conditions. This means that any refunds for overpayments or specific cases, like an inability to deliver goods, will follow a predefined procedure. This includes the criteria for issuing refunds, the method of refund (e.g., bank transfer), and the timeline within which refunds will be processed. This structured approach ensures fairness and clarity in handling any financial adjustments.
  • Payment Communication:
    • Clear communication regarding payment status is crucial. Prompt updates on payment processing help us coordinate logistics and avoid any delays in order fulfillment and shipping.
  • Compliance and Security:
    • We uphold stringent compliance with international trade regulations. All financial transactions are conducted with the highest standards of confidentiality and security, ensuring the safety and integrity of your payments.

Contact Us

Should you have any questions or need further assistance regarding our payment terms, please do not hesitate to contact our finance team at Info@ortusinternational.com. We are here to provide support and ensure a smooth transaction process.

Thank you for choosing ORTUS International. We value your business and are committed to delivering high-quality services. We look forward to a successful and enduring partnership.